“War is what happens when language fails.”
– Margaret Atwood
People disagree almost as often as they agree, maybe more. Moving from conflict to agreement often takes work and compromise. The process can be less painful than many people expect. It just requires a little help.
Alternative Dispute Resolution (ADR) includes methods used to resolve conflicts outside traditional court litigation. Common types include negotiation, mediation (a neutral third party facilitates communication), and arbitration.
ADR Services Provided by Exceptional Resolutions
Mediation – a neutral third party facilitates communication
Negotiation – a neutral third party facilitates negotiation between parties
Arbitration.- parties present arguments to an arbitrator who prepares a decision
Neutral Factfinding – we will evaluate elements in a case
Mediation Saves Time, Aggravation and Money
The mediation process brings parties in conflict together with an impartial mediator. The mediator, also called a neutral, simply helps the two parties find their way to agreement. Confidentiality is guaranteed. Unlike a judge or an arbitrator, the mediator doesn’t impose or even recommend a way out of the situation.
Why Mediate?
Many people choose mediation because it saves money. Mediator services generally cost considerably less than you would pay an attorney. Because the mediator isn’t an advocate, two people on opposite sides of the process only need one mediator.
Another reason people end up in mediation is they prefer to solve their differences without fighting. Emotions often make it difficult or impossible for parties in conflict to see things logically. A mediator has no emotional investment in whatever the two parties disagree about. The lack of an emotional connection to the underlying conflict often makes it easier for the mediator to help guide the conflicting parties to a resolution.
Who should choose mediation?
Couples dissolving a marriage or domestic partnership often find mediation gets them to the best resolution. If both people, generally agree on parenting and how to divide assets, a mediated divorce agreement can save time and money.
Other family matters such as healthcare choices for older family members can often be resolved through mediation. Mediation can also help families sort out shared responsibilities and division of assets.
Business conflicts of all stripes can often be resolved through mediation. Many courts require mediation in business disputes such as small claims matters.
Internal labor disputes within a company such as complaints about unfair treatment of an employee by a manager, can end up in mediation. A key element of mediation, impartiality, often can’t be found within an organization. Managers may have different loyalties and priorities than employees. Mediation is impossible or nearly impossible if even a hint of partiality exists.
Examples of Where Alternate Dispute Resolution can be Most Effective
Family Law – divorce, child custody, and family conflicts including inheritance and aging issues
Commercial/Business Disputes – contract disputes, partnerships, and construction cases to avoid costly and long, drawn-out lawsuits
Workplace Disputes – conflicts involving poor communication, personality clashes, or employment discrimination, often as an alternative to EEO complaints.
Consumer Disputes – disputes between consumers and businesses regarding products or services
Administrative Issues – federal agencies utilize ADR for contract claims and regulatory disputes
Exceptional Resolutions brings decades of successful, professional experience to every ADR. Every client’s satisfaction is our highest priority.
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508-433-0396
exceptionalresolutions@proton.me